I decided to post on the customer service blog because I can really relate to this. Sometimes, customer service can be really helpful but a lot of times they just make me more confused than I was before. When I have a problem with technical things, such as, when I am learning something new on the computer, you ask someone to help and they do just that, but basically they just do it for you. Not many people take the time to really teach you how to actually do the thing you are trying to do, they just do it for you and expect that you learned it that quick. I would appreciate when being walked through something by a costumer service representative that they would slow down and understand that the reason I am calling is because I don't know how to do it.
On the other hand, yes, as teachers, we are a certain kind of "customer service" representative to our students and parents of students. we, also, need to slow down and take the time to really teach these children who are there to learn. Along with the students, the parents also need to understand what is going on in their children's school life and that also depends on us as teachers.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment